Infrastructure Management Services

Tight budgets force IT managers to make tough choices. Do you spend staff time on time-consuming helpdesk, troubleshooting and remediation? Or do you use those resources to develop tools and services that advance your business initiatives?

Qessentia services saved a leading service provider 40% in their annual support and maintenance costs, and increased a hotel management firm’s business transactions by 30%. Put us to work to tackle your IT challenges.

Qessentia combines infrastructure management with SaaS applications to optimize performance and availability and quickly remediate issues. And, even as we manage your IT operations, you retain complete control and transparency through MWatch, our management and operations platform.

Our infrastructure management services include:

  • Data Center Infrastructure Management, monitoring and optimizing data center resources 24/7
  • End-User Computing, customized workspace services that significantly improve data management, productivity, processes and security across your company
  • Application Support to continually optimize application availability and performance
  • Technical Support that incorporates customer profiling and predictive analytics to remote and on-site services portfolio
  • MWatch™, our integrated IT infrastructure management and service platform with a consolidated end-to-end view of infrastructure and applications

Optimize performance and availability, quickly remediate issues